MIAMI, FL. -- Many consumers equate ID theft with the large-scale data breaches we hear so much about these days. But most cases are not conducted by nameless, faceless hackers – they are conducted by people with access to your personal information.
Ibe May questioned a bank for sending her a credit card with a $35,000 limit, because she didn’t apply for it.
She knew something wasn’t quite right.
“I’m pulling into my house and sure enough and I see an SUV parked in front of my house and somebody from the driver’s from the passenger side leaning into my mailbox,” May said.
She called police, but didn’t have many details. However, a few days later she saw the car again.
“I let them go past me and I turn around and this time I got behind them and I got the license plate.” May said.
Turns out Carlos and Catherine Molina had been using May’s identity for months. They took out multiple credit cards and submitted a change of address for her mail.
“It’s a very eerie feeling – it’s like having an evil twin you never knew you had.” May said.
May now has a fraud alert on all of her accounts. If anyone tries to start a new account with her information she is alerted.
“You have to become your own advocate. You have to go to the credit card companies, you have to go to the banks, you have to tell them, ‘this is not me.’” May said.
Postal Inspectors say all consumers should get a credit report at least once a year.
“If you do confirm that it is identity theft, contact your local police first. Once you contact the local police department, make sure that the credit reporting bureau knows that it was identity theft and contact your postal inspectors in order to file a complaint so that an investigation can be initiated and the documentation process begins.” Blanca Alvarez, U.S. Postal Inspector said.
Carlos and Catherine Molina pleaded guilty to ID Theft and Aggravated ID Theft.