Greensboro, NC -- Monday night several areas in Greensboro were without power for hours. Duke Energy told WFMY the power went out around 5:15pm after mechanical issues at a substation.
Tuesday, Randy Wheeless with Duke Energy said they are still investigating the exact cause of the outage.
Some areas had their power restored by 9:00pm and by 10:30pm, Duke Energy said all power had been restored.
Background: More than 16,000 people remain in the dark in Greensboro Monday evening.
Randy Wheeless, Duke Energy representative, said they had a transmission outage at the substation on Denny Road. Four of the substations circuits went out, and each circuit carries power to 4,000 locations. By 6:50 pm, they restored power to two of the circuits.
Officials are still investigating to figure out what caused the outage.
To report an outage to Duke Energy, call 1-800-POWERON.
WFMY News 2/ Duke Energy