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Bill Payment Scheme Targets Utility Customers, Better Business Bureau Reports

6:42 PM, Feb 11, 2013   |    comments
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Greensboro, NC -- The Better Business Bureau (BBB) is warning consumers about a bill payment scheme targeting utility customers.

The agency said it has received several complaints from individuals and businesses who received calls claiming their electricity will be turned off within hours unless they make an immediate payment by prepaid debit card.

According to the BBB, the person calling is telling the consumer they have to pay with a 'Green Dot Money Card'.

BBB President and CEO Kevin Hinterberger said, the schemers won't stop at power bills. "[The BBB] expect similar scams to follow, possibly involving cable or natural gas bills."

Hinterberger said about 80 complaints have come in since November.

Tom Cunningham with Duke Engery said  the victims are mainly small businesses. Cunningham said Duke Energy never contacts customers to demand payment by prepaid debit cards. He also stated that Duke Energy already offer numerous payment options for consumers.

For more information:

Duke Energy: 1-800-777-9898

Progress Energy: 1-800-452-2777

Or click on BBB to go to Better Business Bureau's website.

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