NCDOT Rail Division Changes Help Cut Costs

8:58 PM, Nov 28, 2013   |    comments
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RALEIGH, N.C. -- The Rail Division of the N.C. Department of Transportation is touting a move which feeds passengers on its Raleigh-to-Charlotte train while saving money.           

Until 2002, NCDOT offered traditional café-style food and beverage service on its Piedmont train, including a café car with lounge and booth seating and a fully-equipped galley. However, that arrangement cost NCDOT approximately $350,000 per year after sales revenues were applied to total labor, product and maintenance costs.                                                                           

Research and passenger surveys led NCDOT to switch to self-service vending machines for food and beverage service. Based on recent analysis, vending machine revenue averages about $2,700 per month, while the average monthly bill for supplies, maintenance and depreciation totals around $2,000 per month.           

NCDOT presented its changes at a hearing before a U.S. House of Representatives subcommittee.

Associated Press

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