Target Offers Free Credit Monitoring Services For Customers Impacted By Breach

7:32 PM, Dec 22, 2013   |    comments
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Greensboro, NC-- WFMY News 2 heard from customers who opted to use cash and checks rather than debit on Saturday.

Target warned consumers Thursday to monitor their statements for unauthorized use following a massive data breach involving 40 million credit and debit cards used in its stores between Black Friday and Dec. 15th.

Since then, WFMY has been asking questions for you.

Read here: Target Breach: How To Protect Yourself Now

On Saturday morning, many customers received an e-mail from Target that included this information:

    • The unauthorized access took place in U.S. Target stores between Nov. 27 and Dec. 15, 2013. Canadian stores and target.com were not affected. 
    • Even if you shopped at Target during this time frame, it doesn't mean you are a victim of fraud. In fact, in other similar situations, there are typically low levels of actual fraud. 
    • There is no indication that PIN numbers have been compromised on affected bank issued PIN debit cards or Target debit cards. Someone cannot visit an ATM with a fraudulent debit card and withdraw cash. 
    • You will not be responsible for fraudulent charges - either your bank or Target have that responsibility. 
    • We're working as fast as we can to get you the information you need. Our guests are always the first priority. 
    • For extra assurance, we will offer free credit monitoring services for everyone impacted. We'll be in touch with you soon on how and where to access the service.

In an e-mail, a Target spokesperson told WFMY News 2:

We will be offering all of the guests whose information was potentially impacted the access to complimentary credit monitoring. We are in the process of establishing the service we will offer and will be reaching out to guests in the coming weeks to offer them this service. We will be in touch with those impacted by this issue soon on how and where to access the service. We also want to reassure guests that they will not be held financially responsible for any credit card or debit card fraud.

In addition Target announced they're offering 10% off on Saturday and Sunday as credit fraud apology.

Also on Saturday, JPMorgan Chase said it was putting limits on about 2 million debit cards used at Target during the period in which the fraud was perpetrated. Those customers were told in an email and on the website they could only use their cards for  $100 or less in cash withdrawals and $300 or less  in total purchases per day.

WFMY News 2, USA Today

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