CHARLOTTE, N.C. – Charlotte-Mecklenburg Police responded to reports of shots being fired at Northlake Mall Monday afternoon.
According to Medic, the incident occurred around 3:15. Police on the scene told NBC Charlotte that no one was shot at the mall, but the investigation is still in its early stages.
CMPD confirmed that shots were fired outside of the mall and that officers were unable to locate a victim. As a precaution, the mall was partially evacuated before police determined there were no victims at the scene.
"We were in the fitting room all smooshed up," said 11-year-old Yolanda Nolasco, with tears in her eyes. "The lady told us to go to the back and she told us there was a shooting."
“After the Christmas shooting we had training, and mass shootings are happening as well, so we had training,” said employee Quantavia Lowery.
Despite the training, though, employees say it’s still alarming when you hear shots are fired.
“We were caught off-guard, someone ran in saying there was a shooting,” said Janeal Thomas.
Today's incident marks the third time shots have been fired in the Northlake Mall area in the last 9 months.
On Christmas Eve, a gunman opened fire inside the mall during a fight with a rival group. An off-duty officer responded, shooting and killing the teen.
In January, the mall area dealt with another shooting incident. A shooting outside of the Verizon store left one person hurt, and five arrested.
Shoppers say they've seen enough.
"I don't think there's enough police out here because there's always something going on," Travis says.
Chantrice was in the mall on Christmas Eve when the shooting happened. "It was scary, I was running, I lost my money," Chantrice says.
Monday was the first day Chantrice had the courage to venture back since that incident. She was stunned when she heard that shots had been fired once again.
"It's just crazy, in the world, in today's society you can't even go shopping," she says.
Northlake Mall responded to Monday's shooting saying, "We are fully supporting the police in their investigation regarding an isolated and contained incident outside the mall."
Medic confirmed there were no patients taken to the hospital or treated at the scene. Northlake Mall is now open for business, according to CMPD.
Anyone with information about this story is asked to call Crime Stoppers at 704-334-1600.
Copyright 2016 WCNC