GREENSBORO, NC -- People who thought they were paying for a new kitchen - are now scrambling for answers. American Kitchen Corporation out of Burlington is a kitchen remodeling company. Their website is up, but it appears the company is out of business. Customers are telling 2 Wants to Know's Lechelle Yates the company left their kitchens a mess, but took their money.
One Greensboro homeowner paid $31,000 for damaged cabinets, hanging electrical wires and no counter tops.
She complained to the BBB, and the organization says eight other complaints mirror this - homeowners say American Kitchen money up front and now they're left with shells for kitchens. All of these complaints have come poured in since last Thursday.
Before hiring anybody to do work for you, check them out. That's the 2 Wants to Know mantra. And that's what's heartbreaking about this case. Until last week, American Kitchen had an A rating with the Better Business Bureau. The BBB had received 17 other complaints during the past three years but the BBB says American Kitchen quickly took care of the problems.ok money up front and now they're left with shells for kitchens. All of these complaints have come poured in since last Thursday.
The other key piece of advice for these situations: don't give too much money up front. A small deposit is ok. But the Greensboro homeowner out $31,000 said the company rep pressured her to give more and more money – threatening to walk off the job.
We haven't been able to get in touch with anyone from American Kitchen.