Commissioner: DSS Employees Told to Hide Food Stamp Backlog

GREENSBORO, N.C. -- Some Guilford County Department of Social Services employees were told to hide the backlog of food stamp re-certifications earlier this year. That's according to Guilford County Commissioner Ray Trapp.

Trapp said the county learned of it during an internal investigation into the department.

Trapp said the investigation didn't point to one person. The Commissioner also said the employees were too afraid to tell anyone in management about their instructions to hide the backlogged cases that swelled to more than 8,000 in March.

READ: Investigation Launched into DSS Backlog

Trapp said he found it disturbing that employees were told to not do their jobs. He added that Human Resources came in after the investigation and took disciplinary action against an unknown number of employees that were directly involved. He couldn't say whether anyone was fired because of it.

Guilford County DSS Director Robert Williams resigned amid the backlog controversy. Within the next month and a half, the county will hire a new, permanent director to take over for the revolving door of interim directors.

Trapp said he hopes new policies in the department will allow employees to feel more comfortable coming forward in the future.


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