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NC AG Roy Cooper talked about his letter to state lawmakers today asking for a permanent ban on the utility passing on the coast of coal ash clean up. Plus, why making a complaint with the AG's office makes a difference in consumer issues.

GREESNBORO, NC -- Protecting you, the consumer, is what the office of the NC Attorney General is all about.

2WTK talked with NC AG Roy Cooper about two big consumer issues: contractor complaints and the cost of the coal ash spill clean up.

#1 Contractor Complaints. 2WTK, the AG's office and the BBB have all received complaints about the kitchen company company American Kitchen Corporation. It appears the company has gone out of business, even though they are right in the middle of several projects. The consumers are out money and their kitchens are in a state of disarray.

ALWAYS make a complaint to the AG's office. They can get in touch with the company, they can represent consumers in bankruptcy court, they can ban a business from doing business! But none of that can happen if you don't make a complaint. You can do it online or by phone 1-877-NO-SCAM.

#2 Coal Ash Clean Up Costs. The NC AG wrote a letter Wednesday asking state lawmakers to keep the clean-up cost for the coal ash spill off of consumer's bills...permanently.

Right now lawmakers are looking at a proposal that would keep utilities from passing on the cost to customers until 2015. It's a moratorium. But the AG wants to prohibit the utility from passing on the clean up cost to customers, ever.

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