Greensboro NC -- 2 Wants To Know gets a lot of calls about potential scams; flyers, phone calls or emails. There are a lot of scams and scammers out there, and now they are getting smarter.
A call in the middle of the night, and what is the first thing on your mind -- What is wrong?
A managing editor at our sister station KPNX was woken up by a phone call one evening. The automated voice on the other end of the line warned her that her Bank of America debit card may have been compromised — maybe even hacked. There was likely fraudulent activity.
As anyone would in the middle of the night, she panicked. When the voice prompted her to divulge personal information, she refused. She knows better. She's heard all of the warnings.
What she experienced was a typical phishing scam. Criminals scare customers into believing them, then they get their hands on their information and the victim gets ripped off.
In the morning, the victim called Bank of America, and someone at the bank confirmed this was, in fact, a scam.
What should you do if you encounter the same? Hang up and report it to Bank of America. If you've been scammed, contact the bank immediately.
Criminals try to get you to share personal information so they can rob you later. But you need to wake up and realize, if they're calling they shouldn't be asking for your name.
Scam artists are very good at what they do. Adam Levin with Identity Theft 911 said,
"Scammers have gotten so good at spoofing caller ID that depending on who's calling you and how effective they are, it may very well look like you are receiving a call from Bank of America." The bank would never contact you this way about a security breach. Bank of America said it is looking into the matter.