GREENSBORO, N.C. — Lots of people have things in their yard other people don’t like. Maybe it’s an entire village of gnomes. It could be a few cars that don’t quite work. But what happens when the item you despise is in your yard?
A 2 Wants To Know viewer was in this situation. Barbara writes: I decided to change fuel companies. The new company came out and installed their tank and I called Amerigas to have my account closed and for them to pick up the tank.
At that time they told me it would be spring. I called in March and called again in April. I was told there was no date scheduled. I just want the tank removed.
2WTK got in touch with Amerigas and within 24 hours, the issue was solved. Barbara wasn't at home at the time, but her ring doorbell camera showed the company vehicle in her driveway, removing her tank.
The tank had been sitting there unused since January, but now, it's gone.
2WTK is here to help answer your questions and get your issue solved. Sometimes that means we need information from you to work on your case. Be ready to send in receipts, warranty policies, bills of sale, etc. Without information like that, we cannot work on your case.
Oftentimes, 2WTK can simply point you in the right direction to get your issue fixed. Know that in most cases, we will first ask you to put your complaint in writing to the company you're having an issue with. When you do put your complaint in writing, make sure you use bullet points, explain the issue with dates and what you believe the reasonable expectation is.