Breaking News
More () »

Tax Season: How to file for free, get in contact with the IRS & chances of a smaller refund

The IRS is now accepting returns. Tax laws changed since you filed last & that could make your refund smaller.

GREENSBORO, N.C. — It's officially tax season, as the IRS begins accepting tax returns on January 23, 2023. There are three things you need to know about this tax season the best way to get in touch with the IRS, how to file for free, and why your refund may be way less than last year.


On the IRS website, it says:

The IRS has taken additional steps for 2023 to improve service for taxpayers. The IRS has hired more than 5,000 new telephone assistors and added more in-person staff to help support taxpayers….

…We expect people to experience improvements this tax season.

That said, the IRS wants you to go online first if you have questions. The agency has a list of frequently asked questions for you to click on to get your answer. But if you do have to call, there are numbers for individuals, tax preparers, etc.  

7 a.m. to 7 p.m. local time

7 a.m. to 7 p.m. local time

Non-profit taxes
8 a.m. to 5 p.m. local time

Estate and gift taxes (Form 706/709)
8 a.m. to 3:30 p.m. Eastern time

Excise taxes
8 a.m. to 6 p.m. Eastern time

Overseas callers
Use our International Services page. 

Callers who are hearing impaired
TTY/TDD 800-829-4059

The highest call days? Monday and Tuesday, so avoid those.


The IRS offers free e-filing, using brand name software.
If you made $73,000 or less, you can file for free and pick the company you want to use.


You can check the status of your refund 24 hours after you e-file. checking your refund status is free and is done right on the IRS website. It's Where's My Refund.

Your refund may be a little smaller this year. The child tax credit is only $2,000 per child this year versus $3,000 to $3,600 per child.

The child and dependent care credit only allow up to 30% to be claimed this year versus 50% in years past.

The $300 in charitable giving each taxpayer could write off on top of the standard deduction last year doesn't exist this year.


Before You Leave, Check This Out