GREENSBORO, N.C. (WFMY)-- Long lines were a staple at the Guilford County Department of Social Services all week. Residents impacted by Hurricane Florence braced the nasty weather conditions as they waited to apply for the Disaster Supplemental Nutrition Assistance Program (D-SNAP) BENEFITS. The deadline to get aid was five p-m. Officials said they would stay late to process anyone who got in line by 5 p.m. Since the program opened last Thursday, the wait time has ranged from 3-4 hours and has been frustrating for many.

"The window is really too short, they should probably do something online because it would have been a lot quicker than this. This is ridiculously wrapped around the building like this, " said Darius Brown of Greensboro.

Staffers have been leaving as late as 9 p.m and have processed about 10,100 as of noon on Friday.

"For those people that are eligible, they will still see their benefits on their EBT cards within 3 days to process the application and that is per policy and we are on target to meet that deadline and to meet those goals," said Gregory Bush, the DSS spokesperson for the program.

"As we start to look at the applications, if there is incorrect information, if people have exaggerated the truth, those people may not receive benefits. If there is something on the application that we need additional information on workers will send out a request for additional information."


GREENSBORO, N.C. (WFMY)-- People who were impacted by Hurricane Florence and live in Guilford, Chatham and Durham counties should apply for help buying food through the Disaster Supplemental Nutrition Assistance Program, or “D-SNAP.”

Hurry up, the deadline is Friday, November 9.

NC Department of Health and Human Services (DHHS) ask that people pack their patience when they go to apply, as wait times and lines could be long. That's because of the volume of people expected to apply. County officials will do everything they can to process applications as quickly as possible.

The North Carolina Department of Health and Human Services recently received federal authority to implement the program in the three counties, bringing the total number of counties in North Carolina that have been approved for the program in the aftermath of Hurricane Florence to 34.


If you live in Guilford County or any of the other ones, you must apply in person from Thursday, Nov. 1 through Friday, Nov. 9, with the exception of Tuesday, Nov. 6, when the application sites will be closed. Application site locations and hours of the sites in each county are posted on the DHHS website. People can also dial 2-1-1 for information on application sites.

Eligible households will receive a one-time benefit on a special debit card (called an EBT card) to help buy food. The amount will depend on household size, but a family of one would receive $192, a family of four would receive $640 and larger families would receive more.

To be eligible, a person must:

  • Live in one of the three disaster declared counties mentioned above.
  • Have suffered losses/damages related to Hurricane Florence, such as damage to property, loss of income or food loss, between the dates of Sept. 7 and Oct. 6.
  • Have proof of identity.
  • Have proof of residency (if available).
  • Have income and resources below certain levels.
  • Not currently be receiving help buying food through the Food and Nutrition Services (FNS) program.

Applicants are encouraged to complete their application ahead of time and bring it with them by downloading the form in English HERE or in Spanish HERE.

People who may have a disability or are physically unable to go in person to apply for help can complete this form and send an authorized representative in their place.