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Food Lion adds plexiglass guards, designated hours, and more employees amid coronavirus outbreak

The corporation says they will be installing plexiglass guards at all registers and customer service counters in all stores across their network.

Food Lion announced they are adding plexiglass guards, designated hours for senior citizens, hiring additional employees and more in a press release on Friday.

The corporation says they will be installing plexiglass guards at all registers and customer service counters in all stores across their network.

The business says they will also install the guard at the pharmacy counter of stores that operate pharmacies, as an enhanced social distancing measure for their employees and customers.

“We are following guidance from state, local and national health care authorities, including the Centers for Disease Control (CDC),” said in response to some employees wearing masks and others are not. “Although there is little data to show they are needed for non-health care personnel, out of an abundance of caution, our associates may choose to use them. Their use is optional and at the associates’ discretion.”

The company says they are taking extra measures to encourage social distancing.

“We have placed signage in all our stores to remind customers and associates of the recommended social distancing practice of maintaining a 6-foot distance from others,” Food Lion said. “To help with this, we have removed hand baskets and small carts from our stores, and ask that customers use our large carts to shop.”

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The business says to keeping a distance of two cart lengths apart from others equates to approximately 6 feet.

Food Lion says they are offering specially designated hours for senior citizens starting Monday.

“(We) will welcome customers who are 60 and older or who are immunocompromised on Mondays and Wednesdays from 7 a.m. – 8 a.m. to shop,” the corporation said. “We are committed to serving our communities during this unprecedented time and ask that everyone please respect these designated shopping windows for their neighbors. “

The company says they have hired about 5,000 associates across their chain in order to address the need.

“We continue to implement guidance from local, state and national health authorities including the Centers for Disease Control (CDC),” the business said. “We are taking every step possible to provide a safe and clean environment to serve our customers during this time of need and have increased the frequency of our cleaning procedures and added even more rigorous practices.”

Food Lion says the installation process for the plexiglass guards has begun as of Friday and will be completed next week.

Credit: Source: Derek Tang

Derek Tang shared this photo of the aftermath of the plexiglass guard installations at a local Food Lion.

"The cashier informed me that they just put those up this morning," Tang said.

He said the corporation is informing customers not to place their groceries on the conveyor belt until the customer in front of them has finished checking out. 

"(They are also) spraying the belt and bagging area down after each customer," said Tang.

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FACTS NOT FEAR

Remember facts, not fear when talking about the coronavirus. You should take the same measures recommended by health leaders to prevent the spread of the flu and other viruses. That means washing your hands, avoiding touching your face, and covering coughs and sneezes.

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WHERE YOU GET INFORMATION ABOUT THE CORONAVIRUS IS IMPORTANT 

It is important to make sure the information you are getting about the coronavirus is coming directly from reliable sources like the CDC and NCDHHS. Be careful not to spread misinformation about coronavirus on social media. 

For more information visit the CDC OR NCDHHS

NC CORONAVIRUS HOTLINE 

The state also has a special hotline set up where you can call 866-462-3821 for more information on the coronavirus. You can also submit questions online at ncpoisoncontrol.org or select chat to talk with someone about the virus.

You can also text keyword VIRUS to WFMY News 2 at 336-379-5775 to find out more information.